Microsoft Dynamics CRM 2011

Your Complete Guide to Microsoft Dynamics CRM 2011 Shortcuts

This is the second in our series of guides on keyboard shortcuts for Microsoft Dynamics following our Microsoft Dynamics AX 2012 keyboard shortcuts guide.

Whether you’re reasonably new to Microsoft Dynamics CRM or you’re a veteran looking to improve efficiency, learning the relevant keyboard shortcuts can be a massive help. We’ve put together this guide to some of the most important shortcuts you’re going to need when you’re working your way through the quagmire of CRM development.

Ctrl+Shift+5 Minimize ribbon
Ctrl+x, Ctrl+c, Ctrl+v Cut, Copy, and Paste
Ctrl+z/Ctrl+y Undo / Redo previous text change
Ctrl+s Save a record
Esc Close a record
Delete Delete text
Shift+Delete Delete selected text immediately without putting it on the Clipboard
Ctrl+[/Ctrl+] Move to the first tab / last tab on the ribbon
Ctrl+Arrow Right/Ctrl+Arrow Left Move the insertion point to the start of the next word / start of the previous word
Ctrl+a Select all text in the current field
Alt+Space Display the System menu for the active window
Shift+F10 Display the shortcut menu for the selected item
Esc Cancel the current task or command, or close a selected list or dialog box
Arrow Up/Arrow Down Move up / move down through a list of records
Enter Open the selected record
Ctrl+a Select all records on the current page
Ctrl+Shift+3 Jump to the sitemap
Ctrl+Shift+7 Open the recently viewed pages and view menu
Shift+Arrow Up/Shift+Arrow Down Select multiple rows in a list sequentially
Tab to the check box, then Spacebar Select multiple rows in a list non-sequentially
Ctrl+Enter Publish Form Editor customization

minusminus2. Dialog Box Shortcuts

Tab/Shift+Tab Move to the next / move to previous option or option group
Enter Complete the command for the active option or button
Arrow Keys Move between options in an open list, or between options in a group of options
Esc Cancel a command, or close a selected list or dialog box

minus3. Forms

Ctrl+s/Shift+F12 Save
Alt+s Save and close
Esc Cancel edits and close (Close)
Space/Enter Open search
Backspace Delete text from search field
Ctrl+d Delete the record
Ctrl+Shift+s Save and then open a new form (Save and New)
Tab/Shift+Tab Move forward / backwards through the form’s fields
Alt+Arrow Down Open the lookup menu with the most recently used items in alphabetical order
Ctrl+Shift+2 Open the list menu
Ctrl+>/Ctrl+< Navigate to the next / previous item on the list


Thanks for reading our Dynamics CRM 2011 keyboard shortcuts guide. For more Dynamics CRM tips, head over to our tips section.